Air Freight Terms & Conditions

Quotation terms, liability and shipping conditions for air freight shipments handled by Infinity Logistics.

Validity: All quotes are valid for 3 days from the date of issuance, subject to space and rate availability at the time of booking.
Dimensions & Weight: Rates are based on the provided weight and dimensions. Any discrepancy may result in revised charges.
Documentation: Shipper must ensure all necessary documents are provided prior to shipment. Please note that any delays resulting from incomplete or incorrect documentation are beyond our responsibility. The Original Stamped/Signed documents needs to be couriered to us within 10 days from the date of clearance to avoid fines.
Transit Time: Transit times are estimated and not guaranteed, as they may be affected by airline schedules, customs clearance, or unforeseen delays.
Insurance: Insurance is not included unless specifically requested and confirmed in writing.
Liability: Liability is limited as per standard airline and international freight conventions. We recommend cargo insurance for full value protection.
IMCO: Subject to acceptance from airline at the time of confirmation.
Cancellation or Dead Freight: If shipment is cancelled after issuing Booking confirmation there would be Cancellation Fee & Dead Freight as trucking was already arranged.
Cargo Packing: The cargo must be packed in an airworthy manner to prevent damage and misplacement.
Sniffing / X-RAY: Sniffing /XRAY charges if applicable will be billed at actuals.
Storage: Storage charges will be billed at actuals if applicable.