Non-Stackable Shipment Disclaimer
FedEx, DHL and UPS Non Stackable classification — charges, causes, and how to prepare your pallets to avoid them.
Dear Valued Customer,
Good day!
We have been informed by FedEx, UPS, and DHL about recent issues concerning pallets that were not adequately prepared for airworthy transportation. Consequently, these shipments have been categorized as Non Stackable, resulting in additional charges as detailed below:
- FedEx : AED 1850 per pallet
- DHL : AED 1950 per pallet
- UPS : AED 580 per shipment
We would like to highlight the reasons behind these shipments being classified as Non Stackable and offer guidance on how to avoid such occurrences in the future. It’s important to note that once a shipment is labeled as Non Stackable by the courier, disputing this classification can be quite challenging.
We wish to emphasize that this protocol applies not only to Infinity Logistics but to all shippers and consignees using FedEx, DHL, and UPS for their shipments. It is crucial for all parties involved to adhere to these guidelines to ensure smooth and cost-effective transportation of goods.
STACKABLE SHIPMENTS:
- If you wish to avoid shipments being moved as Non Stackable then, kindly please request to stick below Stackable stickers on the pallets.
- If Stackable stickers are applied courier will not take responsibility of shipments being damaged in transit.
- We recommend to always insure the cargo for safety.
NON STACKABLE SHIPMENTS:
- Please note if the commodity is fragile in nature and breakable in nature. The pallets will automatically be considered and moved as Non Stackable.
- Top level of the pallet should be firm enough and leveled to be stacked; No small size carton or pallet should be fixed with it
- Carton quality is taken into consideration.
- Contents of the shipment (fragile/ DG/ structure)
- Odd shaped pallets / pieces is subjected to OHP (Rods / too long piece)
Wooden Crates


Stacking methods we recommend

Column stack
In this stacking pattern, boxes or cartons are stacked in straight columns with no overlap. In almost all cases, column stacking increases the top-to-bottom compression strength for palletized shipments. Place corrugated pads (load protector pads) between the tiers to increase load stability.

Interlocking stack
If the carton contents are rigid, interlocking cartons can increase stability. If you choose this method, stack boxes corner to corner and edge to edge for more strength.
Stacking methods we don’t recommend


Overhanging stack
Never let the products you’re packing overhang the edges of the pallet. This can reduce package compression strength by as much as 32 percent. It can also risk package tears, punctures, and product damage. In addition, Pallets are required to be packed edge to edge, if a smaller size carton is placed on a larger pallet followed up with lashing/shrink-wrap then the pallet automatically reflects as a pyramid pallets and by default is classified as Non Stackable Pallet

Pyramid stack
Stacking palletized loads is common in shipping because it saves space in warehouses and delivery vehicles. Pyramid stacking doesn’t create a level top load surface, so the top-most cartons are at risk of being damaged during stacking.
Labelling

Thank you for your attention to this matter. Should you have any questions or require further clarification, please do not hesitate to contact us.
Other examples of Non-Stackable shipment
